Chat At Zapier, we realize that “ Tools tansparent communication is key to successful remote work. Nearly all of our conversations happen in public Slack channels, so anyone can chime in and Slack is the reigning powerhouse read up on what’s happening in the chat tools field, and has proven to be an engaging and across teams and fun-to-use tool for team depatments. That’s communication, especially for especially helpful when remote teams. working as a team across different time zones. When “Social” features like emoji reactions and GIPHY team members wake up, integrations are a positive way they can easily gain context for remote companies to and pick up where others left communicate more naturally. off instead of not knowing what went on while they Communicating via Slack channels is also an important were sleeping.” way to ensure no decisions are ever lost. Remote - Wade Foster, CEO, Zapier communication is asynchronous: which means keeping a record in Slack channels removes the frustrating effect of desk stop- and-chats. It also means everyone can stay informed, and even contribute to decision making (in their own time!). 16

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